We take the security of your business and your customers seriously. With hackers becoming increasingly sophisticated, it’s critical to follow best practices for securing your online reservation software.
Here are a few essential tips to keep your system secure:
1. Use Strong Passwords
Weak passwords are the number one reason businesses get hacked. Make sure all users in your system create strong, unique passwords that combine letters, numbers, and symbols, and are a minimum of 12 characters long. It’s a simple step that adds a crucial layer of protection.
2. Deactivate Employee Accounts When They Leave
Instead of deleting employee accounts, set them to inactive when staff members leave. This keeps their activity log intact in case you ever need to conduct an audit. Deleting accounts can erase this history, which may be needed to track any suspicious activity.
3. Review Your User List Regularly
Conduct quarterly reviews of your users to ensure that all terminated employees are inactive and that current staff have the correct permissions. This helps minimize the risk of unauthorized access and keeps your system up to date.
4. Use Unique Usernames
Avoid generic usernames like “user” or “login.” Hackers often use brute force attacks, which is when they repeatedly guess username and password combinations to break into your system. Unique usernames make this much harder and help keep hackers at bay.
So What Are Hackers Stealing?
Hackers frequently target reservation technology (ResTech) systems to steal sensitive customer information, including credit card numbers and personal details. They can exploit this data to send phishing emails, impersonating your business. Furthermore, hackers may alter bank account information in the system’s backend to divert deposits. Such attacks can cause severe financial losses and damage your business’s reputation.
By following the tips above, you can strengthen your system’s defenses and protect your valuable data.
If you have any questions or need help updating your security settings, feel free to reach out to our support team at [email protected].
About the Author
Luke Schulze
