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Online Reservation Software Built For The
Watersport & Boat Tour Industry

Efficient Scheduling

Sell Online 24/7

Effortless Customization

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The best solutions for your emotions and impressions

Rental Operators

  • Optimal performance and handling during high-volume operation.
  • Proactively address weather delays with instant communication.
  • Empower your crew by inviting customers to tip pre-arrival.
  • Tailor your rental offerings for maximum revenue and efficiency.

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Boat Tour Operators

  • Maximize tips for your crew by utilizing pre and post-arrival tipping tools.
  • Automate critical guest communication including confirmations, review invites, and pre-arrival instructions.
  • Seamless waiver integration for expedited check-ins.
  • Tailor your rental offerings for maximum revenue and efficiency.

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Private Charters

  • Offer more experiences with the same equipment and enhanced resource allocation.
  • Seamless 24/7 online booking.
  • Easily manage and monitor crew trips and tips.
  • Customize the experience with intake questions, add-ons, and upsells. 

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Marinas

  • Effortlessly manage multiple trips within one simple interface.
  • Grant specific permissions to additional users to achieve optimal control.
  • Reschedule customers between trips and equipment with ease.
  • Broadcast SMS messaging makes guest communication simple and effective.

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Frequently Asked Questions

1. What kind of businesses would benefit from WaveRez?

WaveRez was developed for the watersport industry but is used successfully in other industries as well! WaveRez works great for dolphin tours, parasailing, sunset cruises, pontoon/jet-ski/kayak/paddleboard/beach chair rentals, fishing charters, ATV rentals, snowmobile rentals, and more!

2. Is there a setup fee?

There is a $300 setup fee. This covers the full setup of the system from establishing payment flows to creating activities/schedules and training.

3. How long does it take to setup?

Setup time can depend on many factors, but generally it takes 2 weeks from start to finish.

4. Can I use my current credit card processor?

Yes, as long as it is compatible with the Authorize.net payment gateway. If your processor does not offer a connection to Authorize.net, please contact us.

5. Will I have to pay a commission for every online booking?

For every online reservation, there is a 4-6% booking fee, which is calculated based on your annual gross revenue. This gets passed along to your customers so there is no charge to you.

6. Is it easy to use for someone that isn’t computer literate?

Yes, it’s very easy to use. A support rep will even assist in setup and training. Plus, there is a support portal that offers support topics as well as a live chat with our support team.

8. Does my business have to be local?

Absolutely not! We offer setup, support, and training virtually to help your business succeed wherever you are.

7. Will I be able to use it without internet?

No. The software is only accessible through devices connected to the internet.